FAQs
What is My Mini Picasso store?
At My Mini Picasso, we turn your kids drawings into custom clothing. Our handmade pieces come with unlimited revisions for your satisfaction.
Here's how it works: Within 2 to 4 days after the purchase, you'll receive an email showcasing the ordered piece(s). You can approve the request or ask for revisions until it's flawless. Once you're happy, we will move to production and ship your product.
How does it work?
- Order Placement: Once you've placed your order, our designers spring into action.
- Drawing Preview (2-4 days): After placing the order, our team will start to draw your design. You'll receive an email to approve it or request unlimited revisions.
- Drawing Colors: Your drawing may have a maximum of 6 colors, if it has more than 6 we will send you a proposal with up to 6 colors. Let us know at the comment box at the cart level if there are any specific colors you would like us to use.
- Unlimited Revisions: We value your satisfaction. Feel free to request changes – we offer unlimited revisions.
- Production (1 to 3 days): Once your design is approved, we jump into production mode which takes 1 to 3 days.
- Final Steps & Shipping: Following production, your order is carefully prepared for shipping. For detailed delivery times, please refer to our Shipping Policy.
Can I see the design before purchasing?
Due to the handmade nature of our designs, we don't offer previews prior to placing an order.
However, we offer unlimited revisions and only ship your product upon approval. In this way, we make sure you are 100% satisfied with the final piece.
If you're seeking guidance in choosing the best connect with us at contact@myminipicasso.com
What's the turnaround time?
- Design Preview (2-4 days): Once you've placed your order, our designers spring into action. Within 2-4 days, you'll receive an email showcasing your design. Take your time to review it.
- Production (1-3 Business Days): Upon approval, we jump into production mode which takes 1 to 3 days.
- Shipping (6-8 Business Days): With production complete, your product is packaged securely and shipped. Typically, shipping takes 6 to 8 business days, ensuring safe delivery to your doorstep.
For comprehensive delivery times and further details, please refer to our Shipping Policy.
What if I don't like the design?
To meet our customer's needs, we consistently ensure your 100% satisfaction with the design before it's shipped.
With unlimited revisions, you can freely provide feedback, and we'll diligently make any changes necessary to match your vision perfectly.
Can I cancel or get a refund?
Kindly note that, given the personalized nature of our products, we are unable to accommodate order cancellations once they have been placed.
For more information, please refer to our Refund Policy.
I don't know which drawing to choose, can you help me?
If you're seeking guidance in choosing the best drawing, we're more than happy to assist. Connect with us at contact@myminipicasso.com and we will help you choose the best one!
I haven't received any emails after my purchase. What should I do?
If you haven't received any emails 2-4 days after your purchase, please check your spam folder. If nothing's there, reach out to us at contact@myminipicasso.com – there might be a bounce-back issue or an email typo during checkout.